Latest Job Vacancies in Kuwait Gulf: IT Associate – Service Desk & Sales Supervisor at Alghanim Industries
Latest Job Vacancies in Kuwait Gulf: IT Associate – Service Desk & Sales Supervisor at Alghanim Industries | Alghanim Industries, one of Kuwait’s leading conglomerates, is actively hiring for two important roles to strengthen its teams: IT Associate – Service Desk and Sales Supervisor. These opportunities offer dynamic career paths for professionals passionate about technology support and sales leadership within a fast-paced corporate environment.
IT Associate – Service Desk: Delivering VIP-Level
Technical Support
Alghanim Industries is seeking a highly skilled Technical
Support Associate to join their Information Technology business unit.
Reporting to the Service Delivery Manager, this role is critical in providing
world-class IT support to VIP users across multiple systems and platforms.
Key Responsibilities:
- Deliver
expert technical support for desktops, laptops, mobile devices, IP phones,
and client applications.
- Troubleshoot
and resolve IT incidents efficiently, ensuring prompt escalation where
needed.
- Act as
a single high-quality point of contact for VIP IT customers, ensuring
exceptional customer service.
- Monitor
and manage incident status and progress to ensure timely resolution.
- Classify
and prioritize issues based on business impact.
- Collaborate
with other IT teams to achieve departmental objectives.
- Perform
after-hours support duties as assigned.
Required Skills and Knowledge:
- Advanced
proficiency in Windows 10/11, MacOS, Office 365 (including Teams,
OneDrive, SharePoint), and Microsoft Surface Hub.
- Strong
hardware and device management skills, including Wintel device
provisioning and PC builds.
- Experience
managing endpoint security with SentinelOne Antivirus and encryption
technologies.
- Expertise
in mobile device deployment and support for iOS and Android devices.
- Familiarity
with ITIL v4 best practices in Incident, Change, Problem, and Release
Management.
- Demonstrated
excellence in delivering VIP IT support and managing software licensing.
Why Join as an IT Associate?
This position offers the chance to work in a highly
professional IT environment supporting VIP clients, enhancing your technical
skills across a wide technology stack while contributing directly to the
company’s operational success.
Sales Supervisor: Driving Sales Growth and Customer
Satisfaction
Alghanim Industries is also looking for a Sales
Supervisor to lead the Direct Expansion business for replacements and
private area sales. This role focuses on meeting sales targets, maintaining
excellent customer relations, and developing new sales channels.
Key Responsibilities:
- Introduce
and promote company services to customers.
- Respond
promptly to customer queries and maintain updated customer records.
- Build
strong networks and continuously seek new customers and sales
opportunities.
- Monitor
service quality and customer satisfaction to uphold company standards.
- Implement
ethical practices reflecting Alghanim’s professional image.
- Stay
informed about market trends to support strategic sales planning.
- Achieve
sales targets as set by the Operations Manager.
Candidate Profile:
- Bachelor’s
degree in a related field.
- Up to
5 years of direct sales experience, preferably in the same industry.
- Strong
creativity and analytical skills to develop innovative solutions and
optimize sales strategies.
- Excellent
problem-solving capabilities.
- Effective
teamwork and communication skills.
- Ability
to listen actively and respond to customer and team needs.
Why Choose the Sales Supervisor Role?
This position is perfect for a motivated sales professional
who wants to grow in a supportive environment, improve customer relations, and
contribute to revenue growth through strategic sales efforts.
Why Work at Alghanim Industries?
Alghanim Industries is recognized for its commitment to
employee development, innovation, and maintaining a positive work culture.
Employees enjoy exposure to cutting-edge technologies and business strategies,
competitive compensation, and opportunities for career advancement in Kuwait’s
vibrant market.
CLICK HERE to Apply
If you possess the required skills and experience for either
the IT Associate – Service Desk or Sales Supervisor roles, don’t
miss this chance to join Alghanim Industries. Prepare your CV and cover letter
tailored to the job descriptions and apply through the official channels today.
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Latest Job Vacancies in Kuwait Gulf: IT Associate – Service Desk & Sales Supervisor at Alghanim Industries
🔹 Now Hiring the Following Positions:
📌 Personal Executive Secretary (Engineering Background Required)
📌 Chief Project Manager (Civil/Electrical Engineering)
📌 Civil Site Engineer
📌 Electrical Site Engineer
📌 Coordination Engineer
📌 Document Controller + Archive Officer
📌 Accountant + Payroll Officer
📌 Sales Engineer – Commercial Projects
📌 Sales Engineer – Private & Government Projects
📌 Purchasing Officer
📌 HR Officer
📌 BMS Engineer (Building Management Systems)
📌 Planning Engineer
🎯 Requirements:
📍 Accepting Only Visa 18 (Ahli) or Visa 22 (Local Transferable)
📆 Joining Availability: September 1, 2025
🕘 Working Hours: 8 hours + 1-hour break, 6 days a week
✅ Relevant experience (ranging from 5–7+ years)
✅ Strong English communication (Arabic is a plus)
✅ Proficiency in software/tools as per the role
📩 To Apply: Send your CV via WhatsApp +965 66961228
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